Governors are there to make sure the school is being run well and the teaching is of a high standard. Governors are responsible for major decisions about the school and its future. For instance they set the annual budget and approve targets and policies for the school. While the headteacher is responsible for the day-to-day running of the school, school governors look at the bigger picture. Governors are answerable to parents and the local authority for the school’s performance. As well as supporting the school and staff, governors are expected to challenge or question the performance of the headteacher and the school. Governors are also involved in dealing with complaints from parents. Parents are encouraged to approach their child’s teacher and/or the Head teacher in the first instance with any complaint. Governors only become involved when the satisfactory resolution of the complaint has not been possible.